Russell County Vacations & Trips from $599

10/10

Excellent service!

It was a beautiful hotel & room right in town. Loved our king room so much. The staff was amazing & so friendly. The breakfast was very good. The only issue is the parking. You can park on the street where there’s no open spaces or valet park. So you have to valet park. Daily charge to park plus tipping your valet. They also don’t tell you that up front.

This place is beautiful and clean and well maintained. We had a corner room with a king bed and a sofa bed. We opened the sofa bed to fold it out and found there’s not enough room between sofa and the bed to fully open the sofa bed. Of course bed is bolted to the floor. When I texted to ask for towels, they arrived quickly and with a smile. I later texted for sofa bed linens and pillows. No response for an hour. We tried to call front desk and housekeeping, no answer, so I walked down to front desk and attendant brought them to the room within 30 minutes. She noticed the sofa bed partially opened and suggested we fold the end part down and I showed her that it wasn’t possible and she said oh, I’m sorry. As I stated before. The place is great, there was just this hiccup